Help Center

MaxStore4U was established at the end of 2016, first in eBay and later in Shopify platform. 

No, MaxStore4U is an online store that exists only in the network. 

True people are maintaining it, but without a physical store.

There are many reasons to buy from MaxStore4U:

• Your experience with us - We at MaxStore4U do our best to make you feel excellent while you buy in our store. We are available for you for any question, try to give you the most information about the products in a clear and easy way and without "small letters".
• Our product and service benefits -  our products at MaxStore4U are exactly what you need on your day to day. Some will make it easier for you to do the daily tasks and some will improve your enjoyment of the world. We have no interest in selling you products that will end up being left unused! Moreover, our service is outstanding!
• Our transaction is easy, safe and secure - We use PayPal exactly for these reasons. PayPal's money transfers are safe and secure and provides you with full protection against a reality where for whatever reason you have not received your goods. 

We understand that it is sometimes very difficult to trust a new online store, especially in view of all the fraudulent actions taking place on the Internet. Precisely because of this, for the time being, in order to provide maximum security to our customers, we only allow payment with PayPal.

PayPal cares about its customers, so if you have not received your goods, you can contact PayPal to request a refund.

We assure you to do everything that such a thing does not happen.

We usually begin processing the order as soon as it is received, except when it is done at night according to our time. In this case, we will begin processing it immediately the next morning, except weekends.

Usually, the shipment will be shipped within a day or two, but sometimes depending on the different suppliers it may be delayed. We try very hard that the shipment goes to its destination in no more than five days.

We make every effort to send our products to all over the world, but rarely a problem can arise. In such cases, we will notify you as soon as possible and will give you a full refund.

We use a wide range of shipping companies according to the choice of our suppliers. Since most of our products come from China, most of the companies are Chinese or other countries in the Far East. However, European shipping companies are also sometimes used.

The shipping time depends very much on the country you live in and the shipping company. We try to ensure that the shipping time to the United States will be up to 20 working days, although sometimes it may be delayed.  

Other countries shipping time may take between 20-60 working days depending on the country. 

Please be patient.

We usually ship with registered mail and provide a tracking number. However, in cases of very small items, the cost of shipping by registered mail is not economically worthwhile, therefore, in these cases, we ship with regular mail with no tracking option. Fherturemore, in cases where our supplier does not send by registered mail, we will not be able to provide a tracking number. 

You will be able to track your order on our store website under the tab "TRACK YOUR ORDER".

If the information received is not satisfactory or does not exist, we recommend that you check it on the website of your country's postal company.

Here some countries postal tracking websites:

Australia Postal Tracking

UK Postal Tracking

USA Postal Tracking

France Potal Tracking

Russia Postal Tracking

Israel Postal Tracking

In this case, you should notify us as soon as possible so that we can inquire with our supplier. If your order has already had enough time to arrive, we will suggest you choose between two options. The first is to send you the product again and the second - to get a full refund.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Please do not send your purchase back to the manufacturer or to MaxStore4U. 

We work with a large number of suppliers and the product must be returned directly to the supplier, except in special cases.

For further information, please contact us ASAP at the following address: oattias@bezeqint.net

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Unfortunately, without receiving the product we will not be able to exchange or refund it.

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at oattias@bezeqint.net to receive shipping address.

If the item was marked as a gift when purchased and shipped directly to you, and you want to replace it you should know that we only replace items if they are defective or damaged. However, if you want to return it, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable. 

Dpeending on where you live, the time it may take for your exchanged product to reach you may vary. It may take up to 60 working days. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Unfortunately, without receiving the product we will not be able to exchange or refund it.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

There are certain situations where only partial refunds are granted (if applicable)

• Book with obvious signs of use
  
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  
• Any item that is returned more than 30 days after delivery
  

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at oattias@bezeqint.net.